You can contact us in the following ways:
E-mail: mona@lz-go.com
We will reply within 12 hours
luminous colors: white, warm white
（Please note the light color you want, no note default white light）
Product information:
1. Product name: Led back titanium light house number
2. Thickness: 2cm
3. Size:
12.5cm 6inch，
15cm 8inch，
20cm 10inch，
25cm 12inch，
30cm 14inch
4.Transformer:
Input 110-240V , output 12V
Provided:
1 x power supply per order,
1 x lot installation tools, screw, Installation drawings.
1 x 1000mm extend wire（if you think it is short , please measure your wall and note the wire length）
5. Waterproof Led ligth source with CE/Rohs cetification Color temperature: 10000K / 3000k-4000k
6. Life Span: 100000 hours
Features:● Light weight and won't get too hot when use.
● Perfect decoration for bedroom , gaming room , wall ,
● A great gift for anniversary, birthday, or love gift for your family.
● Can be used as a lamp light, wall art light and also a great personalized gift.
● All pre-assembled and screw accessories help to hang on your wall or windows.
● LED tubes mounted on transparent acrylic backplane cut in outline shape. No installation needed.
7.Installation note:
1. The power supply is best placed behind the wall or behind the board
2. If you have too many letters, please extend the wire. The specific operation is as follows
3. A general principle:
Connect wires of the same color，Black is negative，Red is positive
Q&A
1.How to contact you if I have special requirement?
Our factory support customization, you could leave us messages online, or by email mona@lz-go.com
2. How long to get the sign?
Our factory have the best lead time, 1-15days for production, then 10-25 days for free shipping. If need expedited shipping(3-7 days), please consult us the extra freight cost.
3.What’s the warranty?
Our LED Luminous character are made of high quality LED and materials, we provide 2 years’ warranty. During the warranty time, if any quality problem we will fix it or even replace for you free.
4.If accept return or cancellation after order?
All our Luminous character are made to order, it can’t be canceled or return after order. Kindly please make sure the package its without broken before sign the collection, otherwise please complaint with courier face to face so that the express ,company make the compensation.
5.If I order again, or introduce to friends, can I have bonus?
Yes, if you order again, or if you introduce to friends, both of you and your friends could get bonus.
6.If we have installation or colors queries, how to contact you?
Colors maybe a little difference as the camera and display issue. Any installation or other queries, welcome to leave us online messages at any time, or contact us via email mona@lz-go.com
