Using 3D printing technology, we are able to create unique and visually stunning designs with intricate details. We prioritize safety by using low voltage 5V DC LED and USB plug, making it safer for your home, workplace, and children. Our USB plug is compatible with all USB charging adapters, computer/laptop USB ports, and USB portable chargers, and comes with an extra-long 10ft or 3m cable. The lightbox has a detachable on/off and dimming button, allowing for more flexibility if customers want to connect it to a smart control device. We offer two types of mounting options: screw mounting and adhesive mounting.
We take great care in packaging our lightboxes to ensure they arrive safely. Each lightbox is packed with 2cm thick Styrofoam padding, and the larger size lightbox is reinforced with another set of 5mm thick PVC expansion board. We offer a 100% money-back guarantee if the lightbox arrives broken. All shipments come with a 24-hour live tracking number.
Q&A´s
How long does it take to create the Lightboxes?
-Typically, we take 5-7 business days. During busier seasons like December, it might extend to 7-10 business days.
How long does it take for the item to arrive at my house?
- From the moment of purchase, including the creation time, you can expect your lightbox to arrive in an estimated 2-3 weeks. Please note that delivery times may slightly vary due to high shipping company workloads.
Which shipping companies do you use?
- For lightboxes smaller than 18", we use China Post. For larger orders exceeding 21", we opt for DHL Express or UPS.
What is included in the lightboxes?
- Generally, they come with a 10ft USB cable with a dimmer function. Soon, we'll also include a 5.1A 12V output charger, and the cable will be USB C (Check availability).
Is the Acrylic Stand included in my purchase?
- No, it's not included. You'll need to add it to your cart and make a separate purchase for the Acrylic Stand.
Can I buy the Acrylic Stand without purchasing a lightbox?
- Yes, you can. Simply find the Acrylic Stand listing and make the purchase. However, note that you can't buy the stand directly from a lightbox listing. If attempted, we'll cancel the order and guide you to purchase from the correct listing.
Do the lightboxes have RGB function and sound interaction?
- Inquire about availability, as adding these features may result in a different cost compared to our standard listings.
Can I receive a discount?
Absolutely! Just follow us and send a message to our Facebook page at https://www.facebook.com/ledsignsclub - Custom Signs. We'll provide you with the details to get your discount.
